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Service & Support

7iD offers a wide range of RFID services in order to show you how to save time, money and improve quality.

Service Overview

We offer a wide range of superior IoT services depending on your needs. To identify your individual requirements and start collaborating with us, send us a request via our contact page.

  • 8×5 or 24×7 service levels
  • Acceptance and Go-Live Support
  • Access to technical support team
  • Application Hosting
  • Consulting for processes and implementations
  • Custom handheld applications
  • Customer Care Center Hotline
  • Delivery of patches and updates
  • Different failure classes
  • Installation, mounting, configuration and optimization
  • Maintenance and Custom Service Level Agreement
  • On-site inspections
  • Prime Contractorship
  • Project Roll-out
  • Remote support
  • Site survey and RF measurements
  • Spare part management
  • System integration to enterprise systems
  • Technical Assistance
  • Training
  • Transponder mounting instructions
  • Tuning for 100% read rates

References & Stories

FORD Motor Company

30 % more throughput and 100% correct truck, ship and vessel loading


Smart digital transformation at Tirol Kliniken in Austria

A long lasting and stimulating partnership with Tirol Kliniken, resulting in several ProAct installations at University Hospital Innsbruck, Hospital Hall, Hospital Hochzirl, Landes-Pflegeklinik Hall and …


Automotive 4.0 at Magna

RFID based eInk technology guarantees a digital, paperless production.


More References & Stories

For further information contact us

Headquarters Austria

7iD Technologies GmbH
Straßganger Str. 291
8053 Graz

Office Munich
Hallbergmoos Airport Business Centre
Am Söldnermoos 17

United States
Office USA
Clearwater, FL 33761



Sales Team



Phone: +43 316 716 720
Fax: +43 316 716 720 399

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tagged for success

Headquarter Austria

7iD Technologies GmbH
Straßganger Str. 291
8053 Graz

Phone: +43 316 716 720
Fax: +43 316 716 720 399

7iD Technologies

7iD provides IoT software and IIoT / Industry 4.0 solutions with perfection in mind.